The boring bits...
A few little points to make sure we're all on the same page :)
- Our orders are posted via Royal Mail unless agreed otherwise.
- Orders will take from 2-5 weeks unless agreed otherwise. Please do not hesitate to contact us during this time.
- We pack our orders as well as we can to make sure they are not damaged. If your item is damaged please contact us directly as soon as possible.
- We do post outside of the UK. However, you must understand that this is at your own risk once it has left the UK.
- All Hats are made to order which reflects the dispatch time.
- We do not offer refunds as our products are bespoke.
- Our hats are one size.
- If you have not received your order within 3 working days from postage please contact us direct.
- We will share your photos that you have tagged us in on our social media.
- We love making hats and hope your love them too.